Careers at NCWF
NCWF is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to building a conservation community that represents and includes all. By doing so, everyone feels welcome and valued as an essential partner in protecting and advocating for habitat and wildlife. Just as ecosystems thrive from diversity, so does NCWF and the cause.
JOB TITLE: Fulfillment Coordinator
SALARY: $15-$17 hour, 10-15 hours per week
FLSA: Non-Exempt
LOCATION: Raleigh
REPORTS TO: Donor Services
About the North Carolina Wildlife Federation
North Carolina Wildlife Federation (NCWF) is a leading 501c3 nonprofit organization dedicated to the protection, conservation, and restoration of wildlife and habitat in North Carolina. With a rich history and a strong commitment to conservation, NCWF works best on policy, in community in collaboration with volunteers, and connecting people with nature through outings and education. From the Great Smoky Mountains to the Outer Banks, NCWF is made of people who value wildlife and the outdoors.
Position Overview
NCWF is currently seeking a highly motivated and experienced individual to join our team as a Fulfillment Coordinator. This position will report to the Member Services Associate, within the Philanthropy and Communications team.
The ideal candidate is a skilled communicator, organized, and detail oriented. The Fulfillment Coordinator will be responsible for assisting with all donor services tasks including using Donor Perfect to process donations. The ideal Fulfillment Coordinator is a team player, has a strong work ethic, is self-motivated and responsible.
Responsibilities and Duties
- Serve as backup assistant for gift processing using Donor Perfect with timeliness, accuracy, and attention to detail.
- Gift-related correspondence to include printing and preparing thank you letters for mailing to donors.
- Collaborate on regular database maintenance duties such as removing duplicate entries, making corrections, and establishing regular system checks, such as locating record.
- Prepare and package ordered items for shipping/mailing to include creating native seed packets.
- Inform potential donors of failed gifts.
- Processes address changes and return mail and coordinates necessary updates as appropriate.
- Handwritten birthday cards to high level donors.
- Make bank deposits and post office deliveries.
- Complete filing and scanning.
- Field telephone calls.
- Assist with occasional in-house large scale special mailings.
- Create supply packages for staff as needed.
Qualifications and Skills
- High School diploma required.
- Highly detail-oriented skill set with a critical degree of accuracy regarding data entry.
- Sensitivity when working with highly confidential financial and non-financial information and ability to always maintain complete discretion.
- Strong interpersonal, organizational, and communication skills, using tact, patience, and courtesy. Proficiency with Microsoft Word and Excel, and Adobe Acrobat.
- An ability to work independently and under pressure, take responsibility, prioritize work, complete tasks on time, work with confidential data, perform repetitive and multiple tasks with accuracy while simultaneously adhering to deadlines.
- Passion for wildlife and the outdoors, aligned with the culture, vision, and mission of NCWF.
Application Process
Interested candidates should submit a resume and cover letter to NCWF VP of Philanthropy and Communications, Kate Greiner, at [email protected]. The position will remain open until filled. No phone calls. Only candidates selected for interviews will be contacted.
NCWF is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.
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